Frequently Asked Questions

1. What payment methods do you accept?

We accept credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely at checkout.

2. Do you offer Cash on Delivery (COD)?

No, we do not offer Cash on Delivery. All orders must be paid for at checkout using our secure payment options.

3. How long does shipping take?

Shipping times depend on your location. Most orders are delivered within 7 to 10 business days. You will receive a tracking number via email once your order is shipped.

4. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or the courier’s tracking page.

5. What is your return and refund policy?

We offer a hassle-free 14-day return policy. If you’re not satisfied with your purchase, you can return it within this period for a refund or exchange. The item must be unused and in its original packaging.

6. What should I do if I receive a damaged or incorrect item?

We’re sorry for any inconvenience! Please contact our support team through contact us page within 5 days of delivery, and we’ll make it right by sending a replacement or issuing a refund.

7. Can I change or cancel my order after placing it?

We process orders quickly, but if you need to make changes or cancel your order, please contact us within 10 hours of placing it. Once shipped, we cannot make modifications.

8. Do you ship internationally?

Currently, we only ship within the United States and Canada. We’re working on expanding our shipping options in the future!

9. How can I contact customer support?

You can reach our customer support team through our contact page. We’re happy to assist you with any questions!